| :: Retail Learning Sr. Executive (과장급) :: | |
| Company Introduction | 외국계 High-End 주얼리 명품 회사 |
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| Job Description | 1. Conduct In-house Training: Provide In-house training to the sales staffs to support the sales team delivering the Retail Excellence. - Conduct onboarding program for newcomers according to learning path. - To Enhance client Experience, deliver client experience training program and follow up coaching. - Monitor mystery shopping & VOC with developing action plan with sales team. - Regularly communicate and train the sales team on product knowledge & selling skills. - Develop focused training sessions for special products and occasions. 2. Field Coaching - Provide active field coaching & follow up coaching after deliver training. - Having regular communication with Store manager, giving the feedback to client advisors making sure that the skills are being applied on the floor. - Encourage & create practicing environment to Client Advisor gain confidence. 3. Develop programs & supporting tools - Work with stakeholders, identifying local needs in talent development to develop training and tools. - Continuously improve and maintain training programs by gathering participant feedback, measuring learning outcomes, researching industry best practices. - Focus on efficiency of learning materials to ensuring learning tools are interactive and engaging. 4. Online learning platform - Promote e-Learning modules to sales team for their self-learning moment to elevate brand loyalty and ensure our standards. - Monitor the learning status and encourage team to enjoy learning opportunity. - Working on quality elevation on learning application: Proofreading, share the feedback to Global team. |
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| Job Requirement | - 5-8 years in Fashion or Luxury industry experience - Strong communication skills and teamwork, especially ability to lead and influence sales team - A person with proper manners and facilitation skills as trainer - Knowledge of effective learning and development methods - Fluent in English - Experience in a client facing role in a retail, Luxury retail experience is preferred - Coaching or communication skill related license - Excellence in PowerPoint designing |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 업계최고대우 | ||
| Required Document | 영어 이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 남정아 / 이사 02-6281- 5009 janam@nterway.com |
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