| :: IT Business Analyst (과장급) :: | |
| Company Introduction | 해외 유명 패션 브랜드 한국 전개 기업 [외국계] |
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| Job Description | Business Requirements & Solution Design: • Collaborate with business stakeholders to gather, document, and validate requirements for both new initiatives and operational enhancements. • Develop functional and technical specifications to bridge business needs and technical solutions. System Operations & Monitoring: • Perform daily monitoring of system performance and conduct regular checks to maintain system stability. • Proactively identify issues within systems and work closely with IT teams to resolve them efficiently. Process Analysis & Optimization: • Conduct analysis of business and operational processes to identify inefficiencies and areas for improvement. • Suggest process improvements that align with business objective. Troubleshooting & Issue Management: • Act as the point of contact for operational incidents, providing troubleshooting and coordinating resolution efforts with IT teams. • Document and manage incident logs, track resolution status, and prepare post-incident reviews. Documentation & Knowledge Management: • Keep documentation updated, including system configurations, change logs, and troubleshooting guides. • Develop knowledge-sharing resources, such as user manuals and FAQ documents for system users. Stakeholder Communication & Support: • Serve as the liaison between business users and IT, facilitating clear communication of operational issues and project updates. • Provide support for change management activities and user training as part of system enhancements. |
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| Job Requirement | • Bachelor's degree in an IT-related field • Minimum of 8 years of experience in an IT Business/System Analyst role • Experience in IT system operation and maintenance. • Strong understanding of business processes and experiences to optimize its processes • Excellent listening skills and the ability to understand complex business processes and requirements. • Analytical thinking (symptom – problem – solution) • Excellent Korean and good English written and verbal communications skills. • Experience in supporting ERP is a plus • Experience in supporting POS and Omni processes is a plus. • Experience in the multinational retail industry is preferred. |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 업계최고대우 | ||
| Required Document | 영문 이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 남정아 / 이사 02-6281- 5009 janam@nterway.com |
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