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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: CRM Manager(과장급 이상) :: | |
| Company Introduction | 외국계 유명 Jewelry 회사 |
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| Job Description | • CRM - In line with the brand’s strategy, define local CRM strategy and actions aligned with annual business plan - Work together with retail and directly with the boutiques to develop strategies and actions to acquire, upgrade, retain, reactivate clients by developing operational actions. - Develop client communication plan & drive visit to the boutiques - Develop in-store animation calendar & activities aligning with marketing calendar • CLIENT DATA MANAGEMENT - Manage, implement data capture system into the stores and train the staffs for its usage - Promote & monitor data capture, data usage, CRM KPIs and develop improvement plans - Perform client segmentation & create various client lists - Conduct CRM data analysis with insights sharing - Support all data enhancement projects - Closely monitor and follow the local PIM regulations for proper data management • CLIENT EXPERIENCE & TREATMENT - Develop clienteling programs - Define gifting strategy and client treatment plan based on client segmentation and adapting the HQ programs - Plan, manage and execute VIC events • STRATEGIC PARTNERSHIP - Explore new strategic partners - Collaborate with partners to acquire new VIPs to expand HJ client pool - Develop events & joint promotion campaigns with partners to recruit new clients |
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| Job Requirement | • Degree holder • Minimum 5 years’ experience in CRM related position with successful track record, preferably gained from high end luxury retail industry • Good command of written and spoken English • Pragmatic and result oriented • Entrepreneurial mindset, strong negotiation skills • Mature, stable and presentable • Good business sense and strategic thinking and high integrity • Excellent leadership, sales & luxury skills with proven track record • Excellent interpersonal skills |
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| Location | 서울 | Degree Level | 제한없음 |
| Career Level | [차장급][과장급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 영문이력서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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