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※ This position opening has been closed If you have any inquiry, please contact the consultant directly for more information. |
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| :: After Sales Service Officer (대리-과장급) :: | |
| Company Introduction | 외국계 명품 회사 |
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| Job Description | • Manage the after sales service function for Korea • Implement after sales service strategy and procedures. • Handle before sales quality assurance • Manage the repair case and follow up with global HQ team • Service project roll-out & system training – deliver in-store user trainings and measure KPI • Coordinate directly with customers for quotation, confirmation, delivery and status update. Handle customer complaints escalated by stores • Liaison with IP office in terms of anti-counterfeits and provide local support • Support omnichannel project • Handle administrative work related to repair and defective stock/inventory |
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| Job Requirement | • Bachelor degree or above in fashion, Business Administration or equivalent • Minimum 5-6 years of relevant experience, luxury industry is highly preferred • Proficient in MS Office • Possess good communication and strong analytical skill • Well organized, self-motivated as well as a good team player • Good command of both spoken and written English |
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| Location | 서울 | Degree Level | 대졸이상 |
| Career Level | [과장급][대리급] | ||
| No. of Recruitment | 1 | ||
| Salary | 협의 | ||
| Required Document | 이력서 및 경력기술서 | ||
| Others | - 원서 마감후 1차(서류) 합격자에 한하여 개별연락 - 제출된 서류는 일체 반환하지 않습니다. - 해외여행에 결격 사유가 없는 자 - 이력서에 연락처, 희망연봉 게재 |
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| Contact/Inquiry | 이성숙 / 전무이사 02-6281- 5025 alysha@nterway.com |
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